Frequent Questions & Support
Got questions? We’ve got answers.
Below are some common things contributors ask before submitting. If you don’t see what you’re looking for, or if you just want feedback, support, or to chat with the team, come join us on Slack!
Yes! We don’t require exclusivity. You’re free to sell your designs on other platforms like Etsy as long as the content is your original work.
No. To keep the focus on the printables and maintain consistency for our users, we don’t allow store promotions, branding, or personal links in uploads or descriptions.
You’ll receive monthly payments through PayPal or another agreed method. You can track your uploads, downloads, and earnings from your Contributor Dashboard.
Yes! Your Contributor Dashboard updates in real time. You’ll be able to see total downloads, approved uploads, and your estimated monthly payout anytime.
We focus on JW-themed, family-friendly, educational, and faith-based content. Planners, worksheets, Bible activities, and homeschool resources are all great fits.
If you haven’t uploaded at least three new printables in a 30-day period, your account is considered inactive. If your account remains inactive for 90 days, it will be paused. Your files will stay live for another 90 days, but you will not earn money during that time unless you return.
Download bonuses are not paid per individual download. Instead, your total downloads across all of your printables are added up at the end of each month and placed into a tier range that determines your bonus.
If you reach the Trusted Tier and receive more than 1,000 downloads in a single month, you’ll be upgraded to a Golden Tier. At that point, we’ll move you off the tier ranges and switch you to a special pay-per-download rate as a thank you for consistently delivering high-value content that our users love.
This is our way of rewarding top contributors who are helping us serve our audience in a big way.
No. Once a printable is approved and added to the site, it becomes part of the platform. Contributors are not able to delete uploads.
We currently accept high-quality PDFs and ZIP files only. Please export your design as a printable PDF before uploading and make sure it’s not password-protected. If your file is anything other than a PDF, upload it as a ZIP.
Not every design performs the same. Tiers help us gauge how well your content connects with our audience. They also give you a clear way to grow, earn more, and unlock added perks as your downloads increase.
No. You’re not being hired—you’re being given an opportunity to earn from your printables by tapping into our existing audience. There are no contracts or employment terms.
If you don’t upload at least 3 new printables each month, your account becomes inactive. After 90 days of inactivity, your uploads stay live but you will forfeit earnings during that period. If you return, your earnings resume. After another 90 days, your uploads will be removed.
This platform is still in beta. As we grow and gain support, it’s very possible that contributor earnings and bonus opportunities will increase over time—especially for those who stick with us and help shape the platform.
No, you don’t have to promote anything—but you’re welcome to! Promoting your printables can increase visibility and lead to more downloads, which means more earnings for you.
Yes. To receive your monthly payout, you must meet the minimum threshold: $50 for Newbie tier, $100 for Verified, and $150 for Trusted. Earnings carry over if you don’t reach the threshold.
Yes, up to 90 days after your last upload. After 90 days of inactivity, you will no longer receive earnings until your account is reactivated.
Not automatically. If your submission is rejected, you’re welcome to reach out and ask why—we’re happy to explain. However, if a contributor shows repeated antagonism or takes feedback personally, we may choose not to provide detailed explanations.
